Privacy Policy
At Phantom Flare Stormz Architecture, we are committed to protecting your privacy and personal information. This policy outlines how we collect, use, and safeguard your data.
Information We Collect
We collect information you provide directly to us, such as:
- Contact information (name, email, phone number, address)
- Project details and requirements
- Communication preferences
- Information about your property and design needs
- Feedback and testimonials
How We Use Your Information
We use the information we collect to:
- Provide architectural design and consulting services
- Communicate with you about your projects
- Send project updates and relevant information
- Improve our services and customer experience
- Comply with legal and regulatory requirements
- Process payments and manage contracts
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With trusted contractors and consultants working on your project
- With government authorities when required by law
- With your explicit consent
- To protect our rights and property
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use secure servers, encrypted communications, and regularly update our security protocols.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project-related information is typically retained for 7 years after project completion for warranty and legal purposes.
Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for certain uses of your information
- File a complaint with privacy authorities
Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.
Third-Party Services
We may use third-party services such as email providers, cloud storage, and project management tools. These services have their own privacy policies, and we ensure they meet our privacy standards.
Updates to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by email or through our website. The updated policy will be effective immediately upon posting.
Contact Information
If you have any questions about this privacy policy or how we handle your personal information, please contact us:
Phantom Flare Stormz Architecture
452 King Street West, Suite 300
Toronto, ON M5V 1L7
Phone: (416) 555-0147
Last updated: January 2024
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