Privacy Policy

At Phantom Flare Stormz Architecture, we are committed to protecting your privacy and personal information. This policy outlines how we collect, use, and safeguard your data.

Information We Collect

We collect information you provide directly to us, such as:

  • Contact information (name, email, phone number, address)
  • Project details and requirements
  • Communication preferences
  • Information about your property and design needs
  • Feedback and testimonials

How We Use Your Information

We use the information we collect to:

  • Provide architectural design and consulting services
  • Communicate with you about your projects
  • Send project updates and relevant information
  • Improve our services and customer experience
  • Comply with legal and regulatory requirements
  • Process payments and manage contracts

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With trusted contractors and consultants working on your project
  • With government authorities when required by law
  • With your explicit consent
  • To protect our rights and property

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use secure servers, encrypted communications, and regularly update our security protocols.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project-related information is typically retained for 7 years after project completion for warranty and legal purposes.

Your Rights

Under Canadian privacy laws, you have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Withdraw consent for certain uses of your information
  • File a complaint with privacy authorities

Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Third-Party Services

We may use third-party services such as email providers, cloud storage, and project management tools. These services have their own privacy policies, and we ensure they meet our privacy standards.

Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through our website. The updated policy will be effective immediately upon posting.

Contact Information

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

Phantom Flare Stormz Architecture

452 King Street West, Suite 300

Toronto, ON M5V 1L7

Phone: (416) 555-0147

Email: studio@phantomflarestormz.info

Last updated: January 2024

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